Privacy Policy

Effective Date: 11/5/2024

Welcome to Level Up Goal Tracker (“App”), a mobile application designed to help users track and achieve personal goals while engaging in competitions with friends. We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and secure your personal data and outlines your rights regarding your information.

By using our App, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal data directly from you, which may include:

Name
Email Address
Phone Number (Optional)
Contacts (Optional, for connecting with friends)

For our website, we collect the following data through forms:

Waitlist sign-up: Email address
Newsletter sign-up: First name and email address

How We Collect Data

We collect data through forms within the App and on our website. We use anonymous analytics tracking to monitor site traffic and implement strictly necessary cookies to ensure proper website functionality. We do not use any other tracking technologies or non-essential cookies.

Data Use

We use the data we collect for:

Account creation and managing your use of the App.
Marketing communications, such as updates on features, improvements, or promotions (opt-in via forms, opt-out via unsubscribe links in emails).
Analytics to improve the functionality and user experience of the App.
Customer support to address any issues or inquiries you may have.

We do not share your data with third parties, except as necessary for the functioning of the App and website or as required by law.

Data Security

We take your privacy seriously and employ industry-standard security measures, including:

Encryption of personal data
Access controls to ensure only authorized personnel can access your data

While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data indefinitely unless you request deletion. Data retention is necessary for account management and for providing you with continued access to the App. If you no longer wish to use the App, you may delete your account, and we will remove your data upon request.

User Rights

You have the following rights regarding your personal data:

Access: You can view the personal information we hold about you.
Correction: You can update your information through the App settings.
Deletion: You can request that your account and personal data be deleted via the App settings.

International Data Transfers

While the App is available globally, we do not currently transfer personal data across borders. Data is stored and processed via AWS, and we rely on their security and privacy standards.

Third-Party Services

MailerLite: We use MailerLite for website-related email lists, such as waitlist and newsletter sign-ups. This information is only used for website-related purposes.

AWS: We use AWS for data storage and emailing services within the App. We ensure that all third-party services we use comply with applicable privacy laws.

Marketing Practices

We engage in email marketing based on the information you provide. You can opt-in via forms on our website and opt-out at any time by following the unsubscribe instructions in marketing emails.

Children’s Privacy

Our App is not designed for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use our App or provide any personal information.

Compliance with Laws

We are working to ensure compliance with applicable privacy laws, including but not limited to:

General Data Protection Regulation (GDPR) for users in Europe
California Consumer Privacy Act (CCPA) for users in California

We are continuously evaluating our processes to remain compliant with international data protection regulations.

Data Breach Process

In the event of a data breach, we will follow AWS's protocols to ensure that affected users are notified and appropriate steps are taken to resolve the issue.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or by posting a notice on our website. Your continued use of the App following any updates will signify your acceptance of the revised Privacy Policy.

Contact Us

For any privacy-related questions or concerns, please contact us at: levelupgoaltracker@gmail.com